IVR Phishing Explained: When a Robot Call Asks for Your PIN

A robot voice says it's your bank and asks for your card number and PIN. Would you type them in?

Watch “IVR Phishing Explained: When a Robot Call Asks for Your PIN” (2:04)

Transcript

A robot voice says it's your bank and asks for your card number and PIN. Would you type them in?

In this PhishFoil story, Maya gets an automated "bank" call, enters her details, and learns it was a scam. Then we rewind to show the right way: hang up and call the number on your card.

• Banks never ask for your PIN on automated calls
• Didn't start the call? Hang up
• Call the official number on your card
• Report suspicious calls

Hang up. Call back. Stay safe.